No, we are online only and do not have plans to open a brick-and-mortar location. Stay tuned for pop up events and info on our feeds.

We have 2 big seasons- Spring Summer and Autumn Winter. We usually receive new items on a weekly basis except during December and July.

No, we have over 40+ brands and they are from different countries. Most are Spanish, Portuguese, French and Italian.

We currently stock children sizes Newborn to 14T. During 2024, we are expanding our selection for children sizes 7T+.

We have included size charts or size guides compared to general US sizing on each product description. If you have any specific questions on a specific brand or style, please email us at info@shopelrincondemaria.com.

We don't restock seasonal items. We only have restocks, when available, for shoes, ceremony and baby essentials.

We offer our complimentary Rincon Personal Shopper service! Please feel free to reach out to founder at +17862478770 or by filling out our Personal Shopper Guide and she will get back to you in 24-48 hours. Please be as specific as possible!

All you have to do is navigate to the human icon on the right hand side of your browser and enter your email address. It's very simple! :)

If the order hasn't shipped, you can cancel your order and receive store credit ONLY. No refunds are allowed.

Discount codes must be placed during the check out process. We will not be able to apply discount codes retroactively.

All items on sale, part of our outlet, part of a sales promotion, socks, jewelry and bows are final sale. All of the other items have a 15 day window for returns.

We generally ship orders within 1-2 business days EXCEPT during Holiday Peaks. All order updates are sent to your email.

Even though all of our items are imported from Europe, our items ship from our warehouse in Miami, Florida.

We do not offer local pickups but if you do need something urgently, we go above and beyond to make it happen. Please contact our team at +17862478770 for immediate assistance.

Yes we do! We offer expedited international services with DHL, FEDEX and UPS.

We share estimated delivery times that include processing time during your check out process.

The average time is usually 3-4 business days within Continental US & Puerto Rico.

For domestic orders we use USPS and UPS services but we also offer DHL and FEDEX since they work great for expedited services.

International shipping options will also be displayed during the check out process. Costs are calculated based on location & package weight.

Please bear in mind that we do everything in our power to fulfill as quickly as possible but processing times are 1-2 business days. If you need something urgently, we strongly suggest you contact us before you pay for expedited shipping.

Cut off time for next day delivery is 12pm EST. All orders placed after noon will be treated as if they were placed on the next business day.

No, these are the responsibility of the customer.

Contact your local government offices if you want to know before hand what the estimated costs for these will be.

We understand there might be hiccups in the delivery process. If the order is returned to our office because of an insufficient or incorrect address, you will be responsible for shipping costs the second time around.

Please contact us right away! Take pictures and or videos. Our team will do everything possible to fix the problem. Please be advised, though, that it is up to us to decide if we will exchange it or give you store credit. This will be handled in a case by case basis.

It is very rare for orders to get lost or stolen but it does happen! Even though insured shipping options are more expensive, we always strongly suggest to pay for one of these options for your order. Remember, our store isn't liable when this happens and you will have to open up a claim with the carrier.

We will do everything in our power to fix the address if we can. If not, we are not liable for packages that are delivered to the wrong address.

We’re pleased to offer a local delivery option via Uber Package! Here’s everything you need to know:

• Next Business Day Delivery: Orders placed with this option will be sent out the next business day.
• Phone Number Required: Make sure to include your phone number at checkout so the Uber driver can reach you.
• Delivery Instructions: You must meet the driver at your driveway or give instructions for a lobby drop-off. No exceptions.
• Lost or Stolen Packages: Once the package is handed to the Uber driver, El Rincón de María is no longer responsible for lost or stolen items.
• Undelivered Packages: If the package cannot be delivered, you will be charged both the delivery fees (to/from) and an additional shipping fee to your home.
• Delivery Fees: We will be charging $10 for 3 mile deliveries, $15 for 5 mile deliveries and $20 for 7 mile deliveries.

We’re testing this BETA service to see how it works, and we appreciate your understanding as we refine the process!

We don't offer refunds. We offer store credit, which is valid for 6 months after issuing, and is sent out as an electronic gift card.

We offer easy returns! If you're not completely happy with your order, you have 15 days to return it.

We will need to receive the item back in our warehouse by day 15. This applies to international orders as well.

Customized items, holiday items, items with 20% discount or more, items that are part of a seasonal sale are final sale and won't be exchanged or refunded. No exceptions!

We will do everything possible to help you out with your exchange but please note we don't reserve items.

We will process the exchange once we receive the first item back at our warehouse and coordinate your store credit ASAP so you can reorder.

To be eligible for return, your item(s) need to be unworn, unwashed, and unaltered with original tags attached.

To return your product by mail, please follow these steps:

1. Send us an email to info@shopelrincondemaria.com, indicating order number, the reason for return and whether you would like an exchange. We will send you return details on our email. To complete your return, we require a receipt or proof of purchase.
2. Please ship your package using a trackable, insured shipping method. Customer is responsible for the shipping costs of the returned item. We can provide return labels but the amount paid for postage will be deducted from your store credit.
3. You will receive an email once return has been processed. Please allow 5 business days from the time we receive your return for store credit to be issued. 

We don't but in an effort to make the process as easy as possible, our team can send you a return label. The cost of the label will be deducted from your store credit but it will be cheaper and faster than going into the post office yourself.

Yes we do! Make sure to check the gift option during checkout. You can also DM/message us if you need help!

Yes we do! We offer electronic and physical gift card options. Physical gift cards can also be sent to the recipient's physical address. Shipping costs apply.

Yes! You can add it during the check out process. If you feel more comfortable, you can also email or text the team and we will add it ourselves.

We accept all credit cards. We also offer payment via Google Pay, Apple Pay, Venmo & Zelle.

You can select installments at checkout to split your purchase into 4 interest-free payments, every two weeks.

• No fees, ever.
• No impact on your credit score.